REFUND AND RETURN POLICY
Thank you for choosing Yungeshops. We guarantee that all Yungeshops products are strictly tested by our quality inspectors before shipping. If you need after-sales service, please contact us by email: email@example.com
After you email us to request a return, we will get back to you within 48 hours.
If you encounter any problems, please contact us for a solution. We will replace your order for free within 7 days from the date of receipt if it is confirmed that it is a quality problem.
➔ In the case of no one’s damage, we provide a 180-day free warranty for the product.
➔ Freight: Yungeshops will bear it.
➔ Please try it as soon as possible after receiving the package. If you need to change the size, please make sure that the returned item is intact and has never been used. When returning it, it should be returned in the original package along with all parts and packaging. Return list, certificates, instructions, invoices and all gifts (If there is).
➔ Freight: Freight is borne by the buyer.
➔ We provide paid maintenance for all products.
➔ Freight: The freight for two trips will be borne by the buyer.
➔ If there is no label on the product due to unclear production and import, no return or exchange is allowed.
➔ If the product proves to be defective, it can be replaced with the same product.
➔ Customer service will process the refund after receiving the return.
Exchange processing flow
Please contact us via email firstname.lastname@example.org to let us know your problem and confirm the solution.
Take a picture of your shipment and send it to us, along with a tracking number. The maintenance fee depends on whether it is covered by the warranty. (Please check the warranty scope)
We confirm the return and check for problems. Please also email us
Specific contact information (name, mobile phone number, full address, postal code).
the fourth step:
We will send the goods back to you.
Thanks for your cooperation!
● If you are not 100% satisfied with the purchased product, you can return it and
Get a full refund or replace the product with another one.
● You can return or refund within 7 days from the date of receipt of the product. any
The product you return must be in the same condition and in the original packaging as the product you received. Please keep the receipt.
● The refund will be processed within 7 working days after receipt and confirmation of the return. Please check your account.
● Please contact us if you have any questions about return or exchange.
For the return address, please email to the customer service to obtain the address (email@example.com) Thank you!
Yungeshops will usually ship your order within 1 to 3 days. If you need to cancel an order, please contact Yungeshops as soon as possible to cancel the order and get a refund immediately. But if your order has been shipped, we will refund your payment when you send it back.
To cancel your order, please contact us at firstname.lastname@example.org
For returns caused by consumers, the freight will be borne by consumers. The specific cost is subject to the courier company you choose.
If the goods received are damaged or incorrect due to our reasons, consumers do not need to bear the resulting shipping costs.
Address: 2303, Block A1, Bairuida Building, Longgang District, Shenzhen